Privacy Policy

This Privacy Policy explains how LingoMinds handles personal data in connection with its website, course inquiries, screening, enrolment, and small-group language courses in Keelung City.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
01

Data We Collect

We may collect identification and contact details, course inquiry information, level screening responses, enrolment records, timetable preferences, attendance-related information, payment and billing records, communications with us, and technical data such as device and usage information when you use the website.

The categories collected depend on inquiry, enrolment, and course participation.
02

How We Collect Data

We receive data from you when you submit an inquiry, complete screening or enrolment steps, book a course, or communicate with us. We also collect information automatically from website interactions and may receive limited information from payment or service providers involved in processing a transaction or supporting course administration.

Some information is provided directly, while other data is created during service use.
03

Cookies We Use

We may use essential cookies to support site operation, functional cookies to remember settings, and analytics cookies to understand general site use. Cookies may be session-based or persistent depending on their purpose and lifespan.

Cookie use is limited to operational, functional, and basic analytics purposes.
04

Cookie Controls

You can manage cookies through your browser settings and, where available, through on-site preference tools. Blocking some cookies may affect website functions such as form submission, session continuity, or preference storage.

Browser settings and device tools can be used to limit non-essential cookies.
Contact Information

Contact Information

Privacy email
Privacy phone
+886 917 488 208
Mailing address
265, Xin 2nd Road, Xinyi District, Keelung City 201015
Privacy contact
User Rights

Your Rights

Subject to applicable legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing in some circumstances.

Available rights may vary depending on the nature of the request and applicable law.
Requests

How to Make a Request

To make a privacy request, use the contact details in this policy and describe the data or activity involved. We may ask for information needed to verify your identity and to locate the relevant records before responding.

Requests are handled after we confirm identity and review any legal exceptions.
Data Retention

Data Retention

We keep personal data only for as long as needed for the purpose for which it was collected, including course administration, recordkeeping, dispute handling, and legal compliance. When data is no longer needed, we delete it or anonymize it where appropriate.

Retention depends on the purpose of collection and any legal or accounting duty.
Policy Updates

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, website features, or legal requirements. The revised version will apply from the date it is posted unless a different effective date is stated.

We review this notice when our practices or legal obligations change.
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, assess course suitability, carry out level screening, match groups and timetables, confirm course terms, manage enrolment, arrange scheduled lessons, support guided practice, review course progress, process payments, maintain records, operate and secure the website, and meet legal or accounting obligations.

Processing is limited to purposes connected with the website and course administration.
02 · Sharing

Service Providers and Partners

We may share personal data with service providers that support website hosting, communications, payment processing, record management, or other administrative functions. These recipients may process data only for the purposes we specify and are expected to handle it under appropriate confidentiality and security obligations.

Operational recipients are limited to what is needed for the service they provide.